General Info
Promo codes are a great way to incentivize or reward folks for booking!
Promotional Codes are connected to the fee charged for Participant Category. They can be a positive or negative amount.
Example One
You have a Participant Category registration costing $1,000. You want to charge paticipants who use the code $800 instead.
You would create a Promo Code and put $800 in the amount section. This would drop the $1000 fee to $800 for anyone using the code.
Example Two
You have a Participant Category registration costing $0. You have an activity called "Registration Fee" which costs $1,000. You want to charge participants who use the code $800 instead.
Because the funds are attached to an activity, if you put a price in the Promo Code field, it would charge the participants more money ($800 instead of $0). Instead, you'll need to add a negative amount into the Promo Code field, as seen below. Using a cost of -200 will take $200 off of the $1,000 registration, ultimately charging the $800 you're looking for.
Create and Connect Promotional (Discount) Codes
- Click Promotional Codes (left sidebar)
- Click +Add
- Type in the name you want to use for your promo code
- Note! The system only accepts the code exactly as written. Ex: if you use all caps, it will only accept a code in all caps.
- Click Save
- Optional! Want to add a cutoff date/time for this promo code?
- Click the pin next to the code you've just created
- Add an end day and time
- Click Connect to all categories
- (We've now added the phrase in as a code. It's now time to connect it!)
- Click Participant Categories
- Click Edit (next to registration fee)
- Click Promotional Codes (green button)
- Click the check mark next to the promotional code(s) you'd like to add to this category
- Click Ok
- Add the price the discount code will make the registration
- Optional! If you didn't add a cutoff date earlier, you can do so by clicking on the lock icon next to the code name
- Click Save
- Repeat for all categories this code will be valid for
- Tip! You can use the same code for different categories, and have different prices listed for each!
Where does this appear?
If your category has an active discount code attached, a new section will appear on the Summary Page. The Promotional code section will appear!
If yours shows the word Activate and you'd like to change it to Apply
- Click on the settings wheel next to the participant category
- Click Flex Settings
- Click Word for Web
- Type in Activate
- Type the new word in (for example, here we changed it to Apply)
- Click Save!
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